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XBOX 360 - Troubleshooting Guide

The definitive, complete, guide to XBOX 360 troubleshooting. If you want to see something else included on the guide, email me, and odds are, I will be able to help better than tech support.

Problem: 1 Flashing Red Light on the Ring of Light
This problem is caused by a general hardware failure. Try unplugging all the wires from the console, TV, and power source, then plugging them back in. Next, turn off the console and remove the harddrive. If this does not solve your problem, you will need to call XBOX technical support and try to troubleshoot the console. However, you will most likely end up sending your console in for repairs. If you purchased your console within the last year, or had it repaired within the last year, all costs, including shipping, will be covered by warranty. If not, see the section below on strategies to reduce your out of pocket repair cost.

Problem: 2 Flashing Red Lights on the Ring of Light
This means the console is overheating. Unplug the console from the wall, and make sure it is well ventilated on all sides. Wait at least 2 to 3 hours for the console to cool down, and then try turning it on again. This problem usually does not result in a service center call, if approached correctly.

Problem: 3 Flashing Red Lights on the Ring of Light
This problem is often referred to as the Ring of Death. According to Microsoft, this means the console is experiencing a hardware failure. After some additional research, I can confirm that this problem is usually caused by a loose piece inside the console. If you take the console apart, you will see the piece, and it can easily be soldered back on. However, I do not recommend this, because it will void your warranty. A temporary solution is to wrap your console in towels. This will cause overheating, and the effect will be a temporary soldering inside the console. However, the problem generally shows up soon after this quick fix, and this problem usually requires sending in your console to the service center. Before that, however, try unplugging all the wires from the console, TV, and power source, then plugging them back in. Next, turn off the console and remove the harddrive. If this does not solve your problem, you will need to call XBOX technical support and request that a box be shipped to you so that you can send your console to the service center for repairs. If you purchased your console within the last year, or had it repaired within the last year, all costs, including shipping, will be covered by warranty. If not, see the section below on strategies to reduce your out of pocket repair cost.

Problem: 4 Flashing Red Lights on the Ring of Light
This problem is caused by an improperly connected A/V cable. Try unplugging both ends of the A/V cable from the console and the TV, and then plug them back in. If this does not solve the problem, you may need to purchase a new A/V cable, but a call to technical support is the first step.

Problem: You cannot login to XBOX Live on a video game, because you need to apply an update. The update never works, and you are put into a loop.
This is a complex problem that is very easy to fix. You simply need to clear your console's cache. This can be done by going to the Dashboard, selecting System, Memory, and then pushing Y as shown on the screen. Then, use the button code X, X, Left Bumper, Right Bumper, X, X. Select "yes" to perform the maintenance, and then try the update again. It should install cleanly.

Problem: You cannot connect to XBOX Live, although you normally can.
This can be caused by many things. First, go through the console's built-in troubleshooting. If you need to call tech support, this will tell them exactly what went wrong. Next, make sure your internet connection is working somewhere else in the house. If it is, then perhaps the XBOX Live service is down worldwide. If not, then you have a different problem altogether. In either case, try unplugging your router and modem from each other and all power sources, leaving them unplugged for 30 seconds, then plugging everything back in. This often solves the problem.

Repair Cost Reduction Strategies:
If you purchased or repaired your console within the last year, all repairs will be free. However, if not, you will be asked by the tech support agent to pay a large sum of money to have your console fixed and shipped back to you. Before you agree to this, there are several steps you need to take:
  1. Check to see if, when you purchased your console, you also purchased an extended warranty from a store such as Best Buy. If you did, read the information carefully, and contact the store that sold you the warranty.
  2. If you did not purchase a warranty, then your console is not covered. However, some credit card companies will actually pay for repairs, if approached properly! First, find your receipt for the purchase of the console, as it may be useful. Next, call your credit card company, and see if they offer any insurance on items purchased. This is more common than you realize, and 99% of people are not aware that they have this service. Tell the agent that your console is malfunctioning, and Microsoft refuses to fix it for free. The company will often cover the cost of repairs for you. This policy is still not totally clear to me, so make inquiries with your credit card company. However, I have seen this work before.
  3. If you still have not accomplished anything, call the Microsoft tech support agent again. This time, go along with him as if you plan to purchase the repair. However, ask to speak to the agent's supervisor. This is critical, as the supervisor is the only one who can change the amount you have to pay. It usually isn't easy to speak to a supervisor, but I got one on my first request when I tried this. Explain to the supervisor the situation, and try to suck up to him, but sound rather angry at the same time. Remain polite (he doesn't have to reduce the cost for you) but frustrated. With the right persuasion skills, the supervisor will reduce the repair cost. On my first repair, this tactic got me free shipping, plus 50% off of a $160 repair.
Repair Schedule
This is an estimated schedule for the length of your repair, based on the averages of ten trials from different locations in the United States. This is just an estimate, not an exact schedule.
Day 1 - Call Microsoft, request mailing box and place repair order.
Day 5 - Receive empty prepaid box and place console in it as per instructions.
Day 6 - Mail off console.
Day 11 - Service center receives broken console.
Day 12 - A new/refurbished/repaired console is shipped out.
Day 17 - You receive the console.
Overall this process takes about 2 and a half weeks. Usually they just send you a refurbished or new console, but if they actually repair your console (never seen that in my personal experience) then you need to add a day to this tentative schedule. However, you won't know what they sent you until you actually receive the console, so it doesn't really matter.
Posted by PU on Thursday, June 28, 2007 at 8:29 PM Post a Comment

113 Comments:

Blogger jaron said...

Hi, I have a question.
I have an Xbox 360, and the problem is,
Before when you would turn the consle on, it would be fine.
Then, 5-10 or random mins later, the screen would go totaly blank.
At first we thought that the Cables to the T.V. were possibly lose, so when someone moved their cord controller right it would go through the xbox and wiggle the cable lose so no video was showing.
Then we looked in the back and everything was nice and tight.
So we tried disconnecting and reconnecting the cables, trying the hd and regular settings on the cable.
None worked, and now all we get is sound.
Do you, or anyone else have and clue as to what the heck is going on?
Any help will be much appriciated.
Please post any help here, as well as emailing it to me at:
Lamaranch@hotmail.com or Lamaranch@gmail.com
Thanks

5:46 PM  
Blogger john said...

hi, i have a really big problem and i have been to literally 100 sites to fix it and none of them have been helpful. my xbox 360 stopped working last night... in the sense that there are no red rings, its just not reading my discs (they are compatible- thats not the problem) i thought it was from overheating, so i didnt play it yesterday... but this morning it still wasnt working. what should i do? please help..

1:01 AM  
Blogger john said...

my email is tijm9150@gmail.com Thanks!

1:02 AM  
Anonymous Anonymous said...

I have the same problem as John, Please help, my email is
mxrider4_242@msn.com

7:29 PM  
Anonymous Anonymous said...

hi my name is angel .and my son has a problem with his 360 ,when hes playing a game for example halo-3 on co-op 5 min. into the game it freezes pictures ther but no movement ,i removed the hard drive we played it that way and it still did the same thing,could anyone please offer some advice ? my son would really appreciate it.

2:55 PM  
Anonymous Anonymous said...

BUDDY STOP ACTING LIKE A LITTLE KID AND FUKING SEND IT TO MICROSOFT FOR REPAIRS. THE INTERNET IS USELESS FOR DAT KINDA SHIT.

8:46 PM  
Blogger Becky said...

Fix it yourself with http://3redlightfix.com

8:15 AM  
Anonymous Anonymous said...

Nate
i have the same problem as jaron has. Please help i really need it.
mrspectacular@lycos.com

4:06 PM  
Anonymous Anonymous said...

Hi there,

I am having the problem mentioned above with updating my console in order to sign into xbox live which I just subscribed to.

I tried doing what the solution above says by clearing the memory cache but the update still fails.

I cant seem to get any answers from the official xbox site either.

any other ideas?

3:39 AM  
Anonymous Anonymous said...

yeah im havin the problem like john too...My Xbox wont read any disc or anything! Tell me what I can do Please! m_e_jenkins@yahoo.com Thanks!

8:07 AM  
Anonymous Anonymous said...

Hi, had my XBOX 360 for about 3 months now and its great, however just today the screen on startup just comes up gray and the srceen randomly flashes in colour. There is also a loud buzzing noise. Everything is still functional just really annoying.
E-mail 'dbraendler@hotmail.com'

4:49 AM  
Blogger Jay said...

Ok this is probably going to sound stupid, but i can't seem to find the answer anywhere on the net. I have a windows live accout, which I opened when I set up my Xbox 360 for the first time. The problem is, that originally I had 0 contacts on that list (duh), but after meeting some people (I actually installed it on my PC as well), it still shows 0 contacts / friends on my Xbox. Is there a way to update it so that my friends will show up on the Xbox, to keep me from running back and forth between my PC and the Xbox?

4:17 PM  
Anonymous Anonymous said...

hi im having problems with my 360 ......i can play lower graphic games fine but the higer ones won't play please help me
email me at ccmw191@aol.com ty

6:54 PM  
Anonymous uhduh said...

Hi I'm having a problem believing that there are so many of you yuppy idiots who will pour hundreds of dollars into bill gate's pockets and not save any coin to fix the crap you're buying. If you follow any web-based advice, kiss your expensive trash goodbye because you just made it worse.

8:11 PM  
Anonymous Flame said...

hi erm... my 360 was runnin really slow last night whenever i brought up the guide. then about an hour after it started it froze completely. i turned it back on again and it got stuck on the first screen with the xbox logo.
i thought it had just overheated so i left it until this mornin and tried again. still no luck unless i leave it for 5-10 mins to boot up. once i have got onto the dashboard i went to my hard drive in systems and that, once again took 5-10 mins to load. i then looked at the status of the hard drive and it said there was 4.3 gb left of my harddrive ( was a standard size) but there was no data on the disk. couldnt even recover gamercard as it would just freeze. there wasnt any red lghts and the problem didnt seem to be as much trouble when the hard disk was out. i thought it may be that the hard disk was corrupted so i tried doing the formating ( X X LB RB X X) but it didnt register and when i tried to delete everything off it it wouldnt do it. even so how does a corrupted hard disk slow down the whole 360 when it can run without one?
sorry about the size of this post.
i have tried everything, takin all cables out, formating etc.
please reply to me on

monstermuncher1@aol.com
cheers

7:04 AM  
Anonymous Anonymous said...

Hi there,

I've had my x box 360 for four months. It has recently started to freeze. The two games I have are brand new, and they are in perfect condition. The games load up fine (if a little slower), but they only play for about 10 seconds before the screen freezes. There is no error message or red lights or anything. It just freezes completely. Do I need to send it to get fixed? Any suggestions?

Thank you so much,

yeahbailey@yahoo.ca

1:13 PM  
Anonymous Anonymous said...

Hi,

I downloaded some extra content through the Xbox Live Marketplace, but now it doesn't show up in game. Specifically the Hero/Villain pack for Marvel:Ultimate Alliance. If you could help me out on this one, I would really appreciate it, I'm at a loss.
dogdeifiedgod@yahoo.com

9:56 PM  
Anonymous Anonymous said...

what do you do with johns problem the same thing happened to me my email is Ster_Zetanee@hotmail.com

4:21 PM  
Anonymous Anonymous said...

the problem with my 360 is that I just replaced the piece of junk factory disc drive, it works fine but it wont play games, it brings up a srceen in about 15 languages saying to insert the disc into a 360, which it is already in. Do I need to adjust my console settings or do I need new software, my old disc drive was a hitachi, my new one is a phillips if that helps.

12:15 PM  
Anonymous Anonymous said...

hi i'm having trouble with my xbox 360 haven't had it long but today i bought a new game which plagreat but half way through it started making a loud whirring noise and now none of my games will play it just comes up unplayable discs what causes it and what can i do to solemail is pauljohnson178@hotmail.com

12:25 PM  
Anonymous Anonymous said...

this is for the guy with the disc read error

http://www.clevermod.com/index.php?article=11

that should help you out.

5:26 PM  
Anonymous Anonymous said...

You gotta be careful about all these fixes people claim will work on your xbox 360 goto xbox 360 troubleshooting

1:49 AM  
Anonymous clarksburg said...

Iv been looking around the internet for some good quality scart cables so far they have either been really cheap and rubbish or expensive and good but I don’t want to be forking out loads of money every time I need a scart cable. I have ordered a few 1 metre scart cable for my TV and consoles. i recently borrowed a projector off my uni and played pro evo on it! amazing

5:16 AM  
Anonymous Anonymous said...

GDay, Cant find the answers.
I have an Xbox 360 my problem is,
Before when you would turn the consle on, it would be fine.
But now when i turn it on the green light goes on but there is no video or audio from the xbox.
I checked all the cables and switch 2 see if it was in HD and they were all in right. Are my cables getting old becuase my TV is quite new, what should i do i just want to start playing the god dam thing.
email me the answer at
vader.3@hotmail.com

10:54 PM  
Blogger darkhalo2985 said...

Hello, I just got my xbox 360 replaced by mircosoft and i hadnt even had it a month and just yesterday it was working fine then i turned it off to eat and when i turned it back on the screen was black but u could hear everything still and search around but u couldnt see anything, so does this mean my card is overheated?

6:03 AM  
Anonymous Anonymous said...

my 360 reads that i must insert disc into a 360 console. wtf? none of my games will play any more. dvd's will still play. can u give me a little insight as to why this is? i'm about to get my guns out and have some target practice!!!!!

3:06 PM  
Anonymous Anonymous said...

Hey there I got a great site that can help you solve all your Xbox 360 troubles Xbox 360 repair guide

12:18 AM  
Anonymous Anonymous said...

Hey there if you want to fix xbox 360 troubleshooting goto Xbox 360 problems

9:18 PM  
Anonymous Anonymous said...

I'm having a problem with my 360. Everytime I try to load Elder Scrolls IV the game will freeze up. I i remove the harddrive the game runs fine. When i reattach the Harddrive it freezes up again. It only does it with this game.

6:54 AM  
Anonymous Miku said...

my xbox 360 is being weird.. if i play for a hour it says the "disc is not readable.. when i was already playing....then after that if i turn it off then on, my screen keeps flashing snow and the xbox sign..i checked my wires but they are all fine...so can you help me out...my email is mikubhai0412@yahoo.com...thanks

8:59 AM  
Anonymous Anonymous said...

hi i have a problem, i turn on my 360 but i get no picture no sound and my controller doesn't register with the console but there is no red lights or anything just the green power button and no green sectors please help

3:28 AM  
Anonymous Anonymous said...

My xbox cant read anything either but microsoft will send you a whole new xbox for 100 bucks

5:39 PM  
Anonymous Anonymous said...

i have the same problem as jaron and its really pissing me off i need help

2:40 PM  
Blogger coopdad187 said...

i have the problem where it wont read any of my games and it says to put the disc in an xbox 360. it says it in like fifteen languages i am sending it in, but is there a way to fix it quick?

7:08 PM  
Anonymous Anonymous said...

ive seen a few guides to do this on the net on pages like this one www.xboxfixes.com has anyone tired them? looks like they might help!!

12:02 AM  
Anonymous Anonymous said...

hi i have the same problem as jon any info would be nice

thestorm_21@yahoo.com

7:27 AM  
Anonymous Anonymous said...

same problem as john, should i send it back or is there an easy fix? email chezenvy@hotmail.com

10:30 AM  
Anonymous Anonymous said...

Hi, I just ran into the same problem Jaron ran into. I have an Xbox 360, and the problem is,
Before when you would turn the consle on, it would be fine.
Then, 5-10 or random mins later, the screen would go totaly blank.
At first we thought that the Cables to the T.V. were possibly lose, so when someone moved their cord controller right it would go through the xbox and wiggle the cable lose so no video was showing.
Then we looked in the back and everything was nice and tight.
So we tried disconnecting and reconnecting the cables, trying the hd and regular settings on the cable.
None worked, and now all we get is sound.
Do you, or anyone else have and clue as to what the heck is going on?
Any help will be much appriciated.
Please post any help here, as well as emailing it to me at:
rgnh@myclearwave.net

11:54 AM  
Anonymous Anonymous said...

I was playinf Fable 2 for about an hour and all of a sudden it shut off with me being on the couch about 2 meters away. Now, after unplugging everything and replugging things in, it won't respond to anything. It just sits there completely dead. I'm just wondering if anyone else has the same problem.

email me at: ehuitema@shaw.ca

3:38 PM  
Anonymous chas said...

Hello, i have been haveing the same problem as jaron. please email me at chaslingo@comcast.net.

5:15 AM  
Anonymous Anonymous said...

john said...
hi, i have a really big problem and i have been to literally 100 sites to fix it and none of them have been helpful. my xbox 360 stopped working last night... in the sense that there are no red rings, its just not reading my discs (they are compatible- thats not the problem) i thought it was from overheating, so i didnt play it yesterday... but this morning it still wasnt working. what should i do? please help..

1:01 AM

my email is buzziv4@yahoo.com

12:38 PM  
Anonymous Anonymous said...

We have been having same problem as jaron. Our screen would appear distorted and finally went out where not there are white dots on screen but you can hear the game. I think it is the cord but not sure. email at Codyspeed24@aol.com

2:34 PM  
Anonymous Anonymous said...

I got a problem yesterday i was playing my xbox just fine. i unplugged the power cable from the xbox last night went to sleep and can to play in the morning.. all the video and audio cables are plugged in but when i start the console all i hear is the sound effects (i have not got the rings yet) can someone tell me how to fix this?

8:08 AM  
Anonymous Anonymous said...

hey, i have an xbox live account, but recently trying to get on it has been a problem. Through the network settings options everthing is fine, but once i start to sign in it says there is an update for my console. when i go to update it it stats to download it then right away says update has failed, can't download update, please help. i have already tried clearing my 360's cache, but when trying to download the update it still does not work. u can contact me at troy.r@live.com

7:43 PM  
Anonymous Anonymous said...

hi i have a question, whenever i try to play the game condemed 2: bloodshot, it wont load and makes a certain ticking noise. i was wondering if you could give me advice.
thanks,
blarfy37@gmail.com

9:25 AM  
Anonymous Anonymous said...

My problem is that my XBOX doesnt read my discs. it just says "open tray" when i go to My Xbox.

Benie50@aol.com if you can help please email

11:32 AM  
Anonymous Anonymous said...

Hey, I'm having the same problem as jaron and others have had. Please e-mail at d_eller@yahoo.com
Thanks

1:35 PM  
Anonymous michalska said...

You guys are not alone. Lots of people have these problems - including me! Luckily, I managed to solve my problem - and save my xbox. I recommend you use the solution I found and you will be back playing your xBox in no time! xBoxTopSecret

9:56 AM  
Anonymous Alexa said...

Hey,
Same problem as Jaron. Everything is plugged in fine, system hasn't been on for days, so it's cooled off. We put in a movie/game and we get a blank screen and just audio. The wires are in good condition. Please help! I do not want to buy another one!!!!

alexalarimore@yahoo.com

12:47 AM  
Anonymous Anonymous said...

my son has alot of problems with his xbox 360.just like alot of u guys .wont read any games.dvds.cd.nothing works.it got power as soon u put in the game it will spin then it stops .my openionit junk

9:42 PM  
Blogger devin said...

I've search the internet and i have not found a answer yet to my problem. one night when i was playing COD5 my console totally shut of and two red lights came up. the two left when the xbox 360 is standing vertical. i found out its overheating and let my xbox sit for the recommended, even more than that. but when i play any game now, after 1-20 min, the fan gets really loud. (I MEAN LIKE ITS GOING TO EXPLODED LOUD) so i turn it of before anything happens but the fan keeps getting louder and louder until it goes dead silent and the two red lights come up again. i can turn it on and play but the same thing keeps happening, but now if i turn it off it actually turns off.

PLEASE HELP ME!!!

EMAIL: tatatadayjunior@gmail.com

4:00 PM  
Anonymous Anonymous said...

my 360 shows up on my network.media center cannot find it.usual processes followed to no avail,even microsoft support fails me! please help!! markp33@live.co.uk

3:12 PM  
Anonymous Anonymous said...

my 360 froze on me while playing COD4, but I could still turn it off from the controller. When I turned it back on, it was saying "open tray" on my dashboard...not reading the disc. This went on for a few power cycles, until it finally recognized the disc...but wasn't pulling up my gamer tag or any of my info. After many more resets, and quite a few four letter words, it still won't find my info, and will not let me format, or store onto the hard drive. Please tell me I won't have to buy a new anything. tobismaximus@hotmail.com

3:34 PM  
Blogger Spanks said...

Hi, I have the same problem as jaron and so many others. I tried everything from changing TVs to buying new cables with still no change. I get audio but no video. If you have the solution to my problem please email me at pat-hamilton@hotmail.com

Thank you, your assistance is greatly appreciated

10:12 AM  
Blogger marli (mahala) said...

Hi there, I have a xbox 360 heaset that is made by Intec. The problem is that it is no longer picking up any sound. I can hear others through it and they can hear me switch it on and off but there is nothing picking up my voice. Any help?

7:23 AM  
Blogger marli (mahala) said...

my email is marli4tennis@live.co.uk :)

7:24 AM  
Anonymous Anonymous said...

Im having a problem that when starting to play a game, after loading a small amount of tje game it cimes up and tells me "user profile dident load". This is Halo3 on Campaign mode. One single player mode it comes up saying "game failed to load" Had my game disk cleaned and all the scratches taken out by a Gaming store. When they tried the game there it played just fine. So Im sure that its the 360's fault. Cleaned the lasers on the xbox still the same problem. does anyone have any ides what might be wrong?

7:32 AM  
Anonymous Lisar said...

This was posted by John and my son is having the same issue. Any helpful advice???

i have a really big problem and i have been to literally 100 sites to fix it and none of them have been helpful. my xbox 360 stopped working last night... in the sense that there are no red rings, its just not reading my discs (they are compatible- thats not the problem) i thought it was from overheating, so i didnt play it yesterday... but this morning it still wasnt working. what should i do? please help..

1:01 AM

10:16 AM  
Anonymous bob saget said...

cool man. wel;l my xbox doesn't turn on when the hard drive is attached. and when its not attached its useless .

7:36 PM  
Anonymous bob saget said...

oh contact me at dudeyourellysuck@hotmail.com
thanx.

7:37 PM  
Anonymous Anonymous said...

hi i have a problem. i went to turn on my 360 and i got a game out and then the trey closed and now it wont open back up.

1:03 PM  
Anonymous Anonymous said...

hey dudes, if you wanna fix any xbox 360 problem then goto xbox 36o repair

4:18 PM  
Anonymous Anonymous said...

my xbox 360 stopped working last night... in the sense that there are no red rings, its just not reading my discs (they are compatible- thats not the problem) i thought it was from overheating, so i didnt play it yesterday... but this morning it still was having the same issues... I took it apart, cleaned the lazer and it still won't work or read the disc... When I put in a game, it makes a short noise like it's trying to read the disc, but within 2-5 seconds, it says insert disc, and these games are brand new... what should i do? please help..
thanks,
katie
losafrnk@yahoo.com

5:55 PM  
Anonymous ej said...

hi i have the same audio and video problem where i cant see r hear anything. no red lights and the cables are good any answers email me at edmundestrella@yahoo.com

6:58 PM  
Anonymous Anonymous said...

my 360 won't turn on!!!! is there anything in I can do. plz e-mail me @ tediousindaface@yahoo

12:30 PM  
Anonymous Anonymous said...

my 360 won't turn on!!!! is there anything in I can do. plz e-mail me @ tediousindaface@yahoo

12:30 PM  
Anonymous Anonymous said...

"GDay, Cant find the answers.
I have an Xbox 360 my problem is,
Before when you would turn the consle on, it would be fine.
But now when i turn it on the green light goes on but there is no video or audio from the xbox.
I checked all the cables and switch 2 see if it was in HD and they were all in right. Are my cables getting old becuase my TV is quite new, what should i do i just want to start playing the god dam thing."
im having the same problem.
email at shittingpencaps@yahoo.com

1:30 PM  
Anonymous Anonymous said...

Howdy, i have a question. My console won't read any disc,xbox games,or dvd's what do i do.

7:46 PM  
Blogger Carolyn said...

Hi! Where do I find the answers to the questions?? I have an Xbox 360 that has a problem with the video and audio not working, and just shows the TV picture when I turn it on.

7:38 AM  
Anonymous Anonymous said...

Hi, like so many others here, My XBox 360 will not read any of my games anymore. It reads a movie here and there, but no games. And like everyone else here, I hope you can help me with my problem. My e-mail address is "dandoggie1974@yahoo.com". Thank you for your time.

11:08 AM  
Anonymous Anonymous said...

the problem with my 360 is that I just replaced the piece of junk factory disc drive, it works fine but it wont play games, it brings up a srceen in about 15 languages saying to insert the disc into a 360, which it is already in. Do I need to adjust my console settings or do I need new software, my old disc drive was a hitachi, and replace it with the same brand

my email is jjrivash@sbcglobal.net

5:32 PM  
Anonymous Fatboy_1080 said...

Hi, having the problem where my xbox doesn't play discs. That's not entirely true , but 80 percent of the time I put a disc in it makes a whirring noise like it's trying to play it then the screen says open tray as though there's nothing in it. 20 percent of the time it well play a disc, although there appears to be no rhyme or reason to the discs that play, very frustrated, what if anything can I do to fix it? Help me please, fatboy_1080@hotmail.com

11:43 AM  
Anonymous johnathon said...

my cousin had gotten a free xbox from a store, and it wont turn on. can u give me any help? my email is jaws608@yahoo.com. he may also need help on getting the thing open so he can put a hard drive in it. plz help me out here.

9:47 AM  
Anonymous Allister said...

Hey ive got a question. When I try to join an xbox live party on call of duty, it always says 0/0 total players online and cannot find me a match ever. any suggestions?

6:19 AM  
Anonymous Anonymous said...

hi i have a question . when i play halo 3 campaign i play on the covenent lvl beacause i need one more skull but when it gets to 20% it says player failed to load content i need some help

11:42 AM  
Anonymous swrj6 said...

my question is this, what is wrong with my xbox 360 if it attempts to read a disc but then just stops and switchs to open tray, is the lens broken, dirty, what? my email is swrj6@aol.com plz alittle advice would be nice

6:25 PM  
Anonymous Anonymous said...

hi, i generally have no problems with the running of my xbox, but when i attempt to join a specific friends party it doesn't allow me, vice versa for him also for games. please help me, fuzzhead98@sbcglobal.net

5:13 PM  
Anonymous Anonymous said...

my problem is the same as jaron but when i turn it on i only hear sound. i think its the cables but they were working just fine at around 10:30

my email is morenoj27@yahoo.com

9:50 AM  
Anonymous Anonymous said...

HEY.I HAD TO GET A NEW CONTROLER FOR MY 360,IT WONT CONECT TO MY CONSOL.CAN U HELP?

4:40 PM  
Anonymous Anonymous said...

check out http://yourxboxhelp.blogspot.com
leave a question and it will be answered also post your question at http://yourxboxhelp.proboards.com

10:56 AM  
Anonymous irishpa said...

someone said they had tried updating and the update failed clearing the cache should work however if it dosent then its a problem with the firewall on your modem/router simply access your router/modem and change it.the firewall needs to be set to low.if its on medium or high you will not be able to update hope this helps

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Anonymous Anonymous said...

i have the same problem as John please help me. my email is twistmaster16@live.com
i've clean lens too

12:25 PM  
Anonymous greghenderson said...

can anyone help me i need to sign out one of my controllers to sign out so i can play with my grandson on his xbox but i dont know how to do it can someone please help me.plaese email me at greghenderson515@charter.net

7:19 PM  
Anonymous Anonymous said...

hi my name is trudy and my son has a xbox 360 everytime he puts a game in to play it keeps going back and saying open tray and there are no red lights blinking my email is trudym@live.com please could you tell me how to fix this or what could it be

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Anonymous charles henderson said...

i just got a very used old xbox360 and it will read dvds, but not games. i installed a new harddrive
(refurbished) from game stop.now, I dont know 'Jack" about these xboxs.so if i sound a little ignorant, i am..it says
' action not available " when i try to use the controller to play a game. i hope someone has a solution for my ignorant ass. my email is mrcohjr@mail.com. thanx


(

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Anonymous Anonymous said...

My problem is that my xbox keeps freezing up or saying it can't read the disk. Tried cleaning. No luck. It worked fine when I got it but now it has started freezing! I don't want to have to get the stupid thing fixed or replaced. What do I do?!?! Please Help!!!!!

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Anonymous Anonymous said...

The disc tray on my son's xbox 360 is jammed. It won't open more than 1 inch. ANything I can do?

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